The annual library survey is now live and listening:
https://questionpro.com/t/ADooIZwmzQ
Tell us how the library’s collections, services, and spaces mattered to YOU in 2022. If you’ve ever used our website or stepped foot in any of the library buildings (Ozark Campus Library or the Ross Pendergraft Library & Technology Center), we want to hear what you think about your library. The survey is short and completely anonymous because–as always–we value the privacy of our users.
Have you ever wanted something different in the library? More study spaces? More books? Less noise? An all-you-can-eat seafood buffet and chocolate fountain?*
*Actual survey comment from 2022
From now until April 10th when the survey closes is your chance to let us know!
Because of your feedback last year, we’ve made a lot of changes already:
- A beverage vending machine has been added to the south foyer.
- Expanded full-text journal coverage with additional 998 journals from Sage Premier, 1724 journals from Taylor & Francis, & 453 journals from JSTOR’s Arts and Sciences V and VI collections.
- Periodic pop-up libraries through-out the year to improve outreach and advertising of our great book collections.
- Reduced noise on the 2nd floor by moving more evening personnel to the quiet floor.
- Added access to printers from the study room computers.
- Revamped freshmen orientation tours to describe more about the services we provide.
- Remained open during inclement weather days.
In some cases, you’ve made some great suggestions for things we ALREADY have, but just not advertised as well as we should. For example…
- Did you know we have a gender-neutral bathroom? This frequently asked-for facility is a bit hidden, but you can find it just outside of campus support at the north entrance.
- Want to renew books online? Yes, you can! Just go to findit.atu.edu and sign-in to review your checked-out items and renew them online.
- Need computers with webcams for Respondus tests? We have the next best thing. You can actually check-out webcams from the Circulation Desk for all your test-taking needs. We even check-out laptops with webcams included.
Some requests, however, remain just out of reach:
- Expansion of Hours–This is the number one request since the survey began. Currently, the Ross Pendergraft Library & Technology ranks fourth in the amount of open hours offered at a four-year, public academic library in Arkansas. While we would love to expand hours, we cannot safely do so without additional staff. But keep telling us what hours you want! Open later on Fridays? Earlier on Sundays? 24-Hours/7 Days? We will do what we can with the resources we have.
- More Study Rooms–With only 10 study rooms, we know it can be difficult to find an empty one when you need it. We recommend booking a study room as early as possible. These go fast, particularly in the evening. We hope we can add additional rooms in the future, but keep asking! Your feedback and usage protects our existing spaces for student use.
- Food in the Library–Like you, we also enjoy eating ribs and reading, but sometimes the two activities don’t mix. Food can bring pests and frankly, we’re scared of the ants reading our collection and becoming too powerful with knowledge.
- Digitize the DVD Collection–We would be violating a lot of laws to do this, and our librarians are still on probation for shushing in the second degree. But you can always check out our (totally legal) streaming video collection through Swank, Kanopy, or Academic Videos Online.
We hope you will continue to tell us what we do best and what we can do better on this year’s survey. If you want a more direct approach, send us a text, email, or chat. If you prefer the socials, we can be found on Twitter, Facebook, and Instagram. No matter how you do it, let us know how we can make your library better (aside from chocolate fountains and seafood buffets).