Ross Pendergraft Library & Technology Center

The annual library survey is now live and listening:

https://questionpro.com/t/ADooIZ3L5d

Tell us how the library’s collections, services, and spaces mattered to YOU in 2024.  If you’ve ever used our website or stepped foot in the Ross Pendergraft Library & Technology Center, we want to hear what you think about your library.  The survey has been redesigned so you can finish faster and get back to studying for midterms.

Have you ever wanted something different in the library?  More study spaces?  More books?  Less noise? An entirely new floor with a cafeteria and espresso machine?

From now until March 21^st, when the survey closes, is your chance to let us know how we can improve and what we’re doing right.

As a direct result of your feedback on past surveys, we’ve made a lot of changes already:

• You wanted more comfortable seating and more places in the library to study, so last summer, we renovated a part of the first floor, removed or relocated some outdated books, and added booth seating and study cubicles—creating more study spaces with more attractive, private, and comfortable seating.
• Many of you said you wanted audiobooks on Libby, so we now have almost 600 of them through the Libby app. Now you can have more debates with your friends about whether listening to an audiobook counts as “reading.”
• Snacks are now allowed! Just keep Dorito dust off the books.
• We added a water bottle refill station on the first floor, near the restrooms.
• Some of you said we want to stay more informed about the library, so we increased the quality and frequency of our social media presence.
• We added a supply vending machine to get last minute scantrons, charging cables, and playing cards to get through the late-night study sessions.
• Every year, we hear that you want more quality journal access, and every year, we try to deliver. This past year, we expanded JSTOR and added access to local and state newspapers with America’s News.
• You told us some of the computers were getting slower, so we upgraded the Apple computers on the third floor and added docking stations to every floor so you can bring your laptop and plug and play (thanks to our good friends in the Office of Information Systems).
• We can all agree the elevators were sometimes unreliable. Thankfully, they are now getting replaced.
• Finally, many of you wanted a shorter survey to get through. Take it now and time us—we think it’s faster, but you tell us.

We hope you will continue to tell us what we do best and what we can do better on this year’s survey.  If you want a more direct approach, send us a text, email, or chat.  If you prefer the socials, we can be found on Facebook and Instagram.  No matter how you do it, let us know how we can make your library better.