Wireless printing

Just need to print off a paper but the computers in the library are full?  Never fear—wireless printing is here!  Bring your laptop to the Ross Pendergraft Library & Technology Center and send a print job over the wireless network.  No more waiting around for someone to get off the computer before you can print.


Follow these instructions for stress-free printing even on the busiest days:

  1. Using your laptop, open Internet Explorer
  2. Type \\unip-psrv1 and hit “ENTER”.
  3. You should be prompted for your username and password. Enter your username in the format of username@atu.edu and then your password.
  4. Once connected, you should see a list of printers. Find the printer that says “RPL Universal Print Queue” and double-click the icon. This will connect and install the black and white printer on your computer. rpl2
  5. Click the “RPL3CL HP Color Queue $0.30” for color prints.rpl1

You should now be able to select one of these printers from your laptop.   You will still need to go to one of the release stations in the library to “release” your print job from the queue.  To do this, log in to one of the release stations located on each floor of the library, and your document (s) should be there.  Keep in mind, also, that the color printer is located only on the third floor.

If you have any questions or need additional help, come visit any of the librarians at the Reference desk for immediate assistance.  You can also visit the Office of Information Systems help desk, right in the North lobby of the library.


Lost Flash Drives

The Circulation desk at Ross OLYMPUS DIGITAL CAMERAPendergraft Library reports that over 100 flash drives have been left behind in the computer labs.  Because of the location of the USB ports behind the monitor, it’s easy to walk off and leave your papers, music, photos, or other documents stuck in a computer.  When a lost flash drive is recovered, the Circulation staff first checks the device for any identifying information in the contents, like a paper or resume or other document with a name. Once a name has been identified as a current student, an email is sent to their official Arkansas Tech email account.   But many students never come claim their flash drives, and many more are lost every semester.

If you think you have left your flash drive in a library computer, swing by the Circulation desk to see if they still have it.  Owners must have an ID and some information about the size and contents of the device to claim it. You can give them a call at 479-964-0569.

Additionally, the 3rd floor Technology Center will also keep lost flash drives, and other materials left in the computer lab, for a certain period of time.  Contact Debbie Ennis at 479-498-6060 in room 306.

In the meantime, it is a good idea to always check that you have a file or document on it containing your contact information just in case you leave it behind.